Susana is passionate about digital and cultural transformation processes in organizations. Accumulates more than 20 years of corporate experience within the main areas of Human Resources at Telefónica. She has extensive experience in demanding international projects, with a lot of pressure and in changing environments.
She has designed and directed several change management projects, promoting new ways of working, and developing managerial leadership. She has led talent acquisition and development programs in different companies to build new strategic capabilities.
Currently, she develops her activity as a Consultant and Executive Coach working with corporate clients to increase their productivity through people. Her motto is “empowered people create change”
She has held various positions during her professional career:
Partner Consultant c-Growth© (April 2018- Today); Transformational Culture and Digital Leader (Telefónica Digital, May 2016- April 2017); Senior HRBP (Telefónica Digital, September 2015- May 2016); Senior HRBP (Telefónica Business Solutions, October 2014- September 2015); Head of Culture, Talent & Development (Telefónica Global Solutions, January 2013- October 2014); Talent & Development HR Manager (Telefónica Wholesale Services, January 2007-November 2011); Key Account Manager for Multinational Customers (Telefónica de España, September 2004- December 2006); HR Generalist (Telefónica Data Spain, July 1999- September 2004).
Degree in Economic Sciences – Carlos III University of Madrid; Master in Human Resources Management and Administration – Cesma Business School; Executive Coach- Core Curriculum, Co-Active Coaching CTI; Certificate in Leadership – Coach Training Institute CTI. Relational Organizations and Systems Coach -CRR Global; Digital Profile Certificate – Korn Ferry Certification; Certified coach in The Leadership Circle profile and The Leadership Culture Survey.