Juan is a leading consultant, coach, and project manager for various projects and initiatives which affect more than 2000 people. He also manages teams of over 100 participants on a regular basis. He has led and participated in initiatives for Strategic Planning, Change Management, Service Quality and Process improvement at private and government institutions. Juan has lead multi country projects in Latin America. He has a 22 years banking experience, 6 years consulting and entrepreneurship, with great passion for coaching.
Juan has coached, delivered programs and led projects at organizations such as Banco Santander (México, Spain, Brazil, Puerto Rico, Argentina, Chile, US, Portugal, Bolivia, Perú), Estafeta and BASF. In the public sector Fonacot, Infonavit, CNBV, CFE, Queretaro state and municipality. In the education sector, La Salle University, Iberoamericana University, Technological Institute of Mérida, ITESM Querétaro.
Juan has an IT degree at the Universidad Iberoamericana, and is a Change Management Professional Certified by Colorado University, He is a Design Thinking facilitator by Experience Point (IDEO training partner), a Service Quality Professional by the Service Quality Institute, Coach by the IAC, Appreciative Inquiry Coach, and has several courses in Leadership and Management in MIT Sloan’s School of Management.
Juan works in English and Spanish.